We support e-commerce and retail companies in improving fulfilment speed, inventory placement, last-mile performance, sourcing resilience and global trade capability.
Fulfilment & Last-Mile
First mile pickup reliability and last mile delivery performance drive cost per parcel, OTIF, and repeat purchase rates in e commerce and retail. We align carrier procurement, rate cards, and service SLAs to your network design, peak calendars, and pin code mix to protect margin and delivery promise.
- Carrier Network Design & Pin Code Strategy
- Freight Procurement & Rate Architecture
- SLA, Penalty & Incentive Frameworks
- Exception Management & NDR Playbooks
- Capacity Planning & Peak Readiness
- Performance Analytics & Carrier Governance
Lower cost per delivered order and fewer exceptions, with tighter quote validity on buy/sell rates and surcharges. Clear accountability across carriers and 3PLs using KPIs tied to P&L levers, working capital, and customer retention.
iLogBC designs transportation strategies for e-commerce and retail businesses, aligning carrier capacity, delivery promises, route economics, parcel costs, returns and last-mile performance to improve delivery reliability, cost control, customer experience and profitability.
- Delivery Network and Zone Design
- Carrier Mix and Capacity Planning
- Route, Density and Load Optimisation
- Parcel Procurement and Rate Control
- Delivery Exception and Returns Management
- Last-Mile Cost and KPI Governance
With iLogBC, you gain better control over delivery capacity, carrier performance, route density, parcel costs, failed attempts, returns, accessorial charges, customer promises, and profitability across e-commerce and retail operations.
Inventory and warehouse decisions directly affect product availability, fulfilment cost, delivery performance, and customer experience. We assess stock positioning, demand variability, warehouse capacity, order volumes, picking processes, returns, and inventory accuracy across marketplaces, stores, fulfilment centres, and delivery locations.
- Inventory Positioning
- Stock Availability Planning
- Warehouse Capacity Review
- Pick-Pack Accuracy
- Returns and Reverse Inventory
- Fulfilment Cost Control
You gain a clearer view of excess stock, stockout exposure, warehouse constraints, fulfilment errors, and return-related losses. Our assessment helps leadership improve inventory productivity, order accuracy, delivery economics, and customer service while protecting gross margin across channels.
iLogBC designs temperature-controlled fulfilment and last-mile networks for e-commerce and retail aligning cold storage, picking, packing, and delivery architecture to protect product integrity, compliance, and customer experience.
- Product Temperature Profiling & Segmentation
- Cold-Chain Fulfilment Centre Architecture
- Last-Mile Temperature-Controlled Delivery Design
- Real-Time Monitoring & Excursion Management
- Regulatory Compliance & Audit Readiness
- Cost–Service Trade-Off & Operating Model Selection
You obtain a validated, cost-optimised temperature-controlled fulfilment and delivery network that reduces spoilage and excursion risk, meets food safety and regulatory audit requirements, and improves on-time, in-full performance without overbuilding infrastructure or locking into inflexible carrier contracts.
Supply Chain & Sourcing
Most e-commerce supply chains were built for a single channel and steady demand. GST has removed the tax logic behind fragmented warehousing, but omnichannel fulfilment, marketplace SLAs and festive-season demand spikes now call for a fundamentally redesigned network.
- Supply chain baseline & diagnostic
- Network design for omnichannel reach
- GST-optimal warehouse restructuring
- Demand planning for peak-season spikes
- Marketplace SLA & fulfilment design
- Technology architecture for visibility
iLogBC redesigns your supply chain for today's omnichannel, marketplace SLAs and festive-season demand, cutting fulfilment cost and delivery time against the network you launched with.
At iLogBC, we develop vendor and sourcing strategies for e-commerce and retail businesses by aligning supplier capability, product quality, landed cost, lead times, inventory commitments, and customer demand.
- Product and Supplier Market Mapping
- Vendor Qualification and Capability Review
- Landed-Cost and Margin Analysis
- MOQ, Lead-Time and Order-Term Design
- Multi-Sourcing and Supply Continuity
- Supplier Performance and Risk Governance
With iLogBC, you gain greater control over supplier selection, landed costs, product quality, minimum order quantities, lead-time variability, inventory exposure, vendor performance, and sourcing risk across e-commerce and retail operations.
Our advisory helps e-commerce and retail businesses optimise cross-border merchandise flows by managing product classification, origin, duties, documentation, customs, shipping and landed costs, supporting compliant trade, accurate pricing, stronger margins, reliable product availability and informed international expansion.
- Cross-Border Product & HS Classification
- Country-of-Origin & FTA Assessment
- Duty, Tax & Landed Cost Planning
- Import–Export Documentation & Customs Controls
- International Shipping & Carrier Strategy
- Cross-Border Trade Compliance & Exceptions
Better control over the commercial and operational drivers of cross-border retail, including product classification, duty exposure, international freight, customs documentation and landed costs. This supports accurate pricing, healthier margins, reliable merchandise availability and informed decisions on sourcing and market expansion.